OperateThe System


LinQuest provides sustained excellence in advisory and assistance services (A&AS), operations and maintenance (O&M), and systems engineering and technical assistance (SETA) efforts supporting operations, integration, test, training, exercises, maintenance, and sustainment of critical DoD weapon systems.

Satellite Operations

LinQuest provides satellite operations engineering solutions to the United States Air Force (USAF) Space and Missile Systems Center (SMC)/Advanced Systems and Development Directorate (AD) at Kirtland Air Force Base in Albuquerque, NM. LinQuest has been providing solutions the SMC/AD STEC mission since 2009. The contract's scope includes engineering support and operations of one-of-a-kind research and development (R&D) satellites, including pre-launch, launch and early orbit, mission planning, on-orbit operations, and anomaly resolution.

In 2014, the customer stated, "Troubleshooting actions from STEC operators and engineers directly resulted in the recovery of command and control capabilities for five research and development satellites worth $755 million dollars." Through an innovative evolution plan, LinQuest ensures that our STEC team has a cadre of operations engineers ready and available to support the dynamic peaks and valleys of the operations support at the Research, Development, Test, and Evaluation (RDT&E) Support Complex (RSC).

The LinQuest Engineering Lead reflected on an exciting achievement for which he was extremely grateful to be a part of when the Communication/Navigation Outage Forecasting System (C/NOFS) satellite burned up during a planned re-entry into Earth's atmosphere in 2015. The team was able to gather vast amounts of data to address outstanding scientific questions with regards to orbital decay. "LinQuest provided opportunities for our STEC team to work on exciting satellite missions. On one mission, we successfully completed C/NOFS and associated science objectives before vehicle burn in...the reality of seeing C/NOFS burn in after seven years of working with our partners, AFRL, and the Air Force, was incredibly exciting."

In 2015, LinQuest engineers supported the re-entry of the C/NOFS satellite into Earth's atmosphere.

"On one mission, we successfully completed C/NOFS and associated science objectives before vehicle burn in...the reality of seeing C/NOFS burn in after seven years of working with our partners, AFRL, and the Air Force, was incredibly exciting."

— LinQuest Engineering Lead —

Advanced SATCOM Operations

LinQuest provides engineering and terminal operations and maintenance (O&M) solutions for the Terminal Field Support program in support of the 4th Space Operations Squadron (4 SOPS) Advanced EHF (AEHF) mission located at Schriever AFB (SAFB), the 148th Space Operations Center located at Vandenberg, AFB (VAFB), and the 153rd Command and Control Squadron at F.E. Warren AFB (FEW). LinQuest has been involved with AEHF/Milstar SATCOM systems for more than eight years and has helped build the AEHF/Milstar SATCOM terminal program from the ground up. These SATCOM terminals support the military command and control (C2) of the integrated Milstar and AEHF satellite constellation. The team has been highly successful in achieving a historical system availability rate exceeding 99 percent for all terminals for eight years. LinQuest developed comprehensive maintenance and operational procedures for the AEHF/Milstar fixed and mobile terminals, resulting in improved operator discipline, fewer errors, and increased terminal availability.

Additionally, the mobile team provides O&M support for three AEHF Ground Mobile (AGM) shelters and ancillary equipment. The AGM shelters provide a full C2 capability in a High Altitude Electromagnetic Pulse-certified endurance and contingent mission configuration. The LinQuest mobile team ensures the shelters are prepared for airlift and road transportability 24/7/365 and deploy with the active duty personnel in support of the mission. To ensure continuous mobile manning coverage, LinQuest created a backup mobile team that is used for supplementing mobile operational requirements as well as augmenting the primary team when a primary team member is not available. LinQuest developed a complete training program that is used for initial certification and recurring training, resulting in more experienced personnel that has increased efficiency and resulted in improved terminal performance.

LinQuest provides terminal operations and maintenance solutions for the AEHF/Milstar Command and Control program.

"Having been a government contractor for many years, LinQuest is, by far, the best company to work for when it comes to recognition of employees, opportunities to excel, and career advancement."

— LinQuest Lead Technical Advisor —

"For more than six years, I have had the pleasure of being a member of the LinQuest team. I have been given many opportunities to excel professionally...my direct leadership could see the potential within me and placed me into positions that challenged me and fostered my growth. I interact with multiple professionals on different government contracts and have never seen where any other company can match the job satisfaction and benefits to those that are enjoyed by our team."

— LinQuest Technical Advisor/Associate Mobile Lead —

"In the defense contracting business, contracts come and go. When my contract at LinQuest was coming to an end, I felt extremely valued by LinQuest as we prepared for the recompete. LinQuest also made sure I had another contract to work on in case we didn't win the recompete. This type of commitment to employees seems to be the rule rather than the exception at LinQuest."

— LinQuest Terminal Operator —

SBIRS and Legacy DSP Operations Solutions

LinQuest provides operations solutions to the 460th Space Wing (SW) for the Space-Based Infrared System (SBIRS) and legacy Defense Support Program (DSP) at Buckley Air Force Base (AFB) in Aurora, CO. One of LinQuest's Systems Engineering Technical Assistants supports SBIRS crew member training validation, procedures, and inspections. When he provided this support to the 460th SW, he assisted the Command and Control development effort by designing the Transfer of Primary Operations Checklist and led the coordination and dry run efforts. The checklist enabled the Wing and 2nd Space Warning Squadron (2SWS) to transfer operations to an alternate operations facility without degradation to the Missile Warning Mission. He explains what made this checklist pivotal to the development and sustainment efforts: "What was special about this checklist is that it handled the transfer of Command and Control for three different satellite constellations...a first for the Operations Group and Wing. It also enabled the Operations Group to proceed with the development once it was completed."

LinQuest provides operations solutions to the 460 OG for SBIRS.

"[LinQuest's Systems Engineering Technical Assistant] is indispensable to both the development and sustainment efforts...he's a one-person force multiplier!"

— 460th Operations Group Deputy Commander —

"[LinQuest's Systems Engineering Technical Assistant] is the Operations Group's 'go to' guy...I'm glad he is on our team!"

— The 460th SW Commander —

Training for Complex Systems

LinQuest delivers the materials and training to educate acquisition professionals and operators on the fundamentals, in-depth engineering details, capabilities, and operations procedures for complex systems.

LinQuest creates custom interactive training tools.

For our Systems Engineering and Technical Assistance (SETAC) 2010 contract for the 460 OG supporting Space-Based Infrared System (SBIRS) crew member training, the 460th Operations Support Squadron (460 OSS) Chief of Training stated that one of LinQuest's OPIR Mission Analyst is a "workhorse" who recommended improvements to the Standardized Space Training (SST), reducing training risks and saving the government money. Specifically, the Chief of Training stated, "My job has been made easier and I have more confidence in my decisions with his help and advice...I can't imagine the training office operating without him!" The OPIR Technical Director praised the OPIR Mission Analyst with the following comment: "He is known as the continuity in the training shop–bringing a depth of knowledge to short-notice taskers from Headquarters Air Force Space Comment and the 14th Air Force."

Our training is developed, maintained, and delivered by domain experts in acquisition, development, and operations of the systems being taught. Our training includes classroom training, mobile training teams, computer-based training, and hands-on equipment/software training.

The Communications Planner Training we do for the Advanced Extremely High Frequency (AEHF) Secure, Mobile, Anti-Jam, Reliable, Tactical-Terminal (SMART-T) for the United States Army (USA) Space and Missile Defense Command (SMDC)/Army Strategic Command (ARSTRAT) on the Project Manager Warfighter Information Network – Tactical (PM WIN-T) program regularly receives extremely high accolades from students.

Our instructors are equally pleased with the roles they have at LinQuest. One instructor recently said, "Knowing the information I am providing the soldier can have a direct impact on their lives makes my mission all that more important." Another said, "The LinQuest management team allows me the time to continue to grow and enhance my craft with no micromanagement." Among the instructors is a sentiment that working for LinQuest is a long-term career. This is amplified in the following quote: "I have truly been blessed to work for LinQuest (previously LinCom and Titan) for almost 17 years. It has given me the greatest satisfaction to have been able to make a small contribution and to continue to do so, for our men and women in all branches of the military."